Store Policy
Customer Care
Purchasing: Enjoy a secure and straightforward purchasing process. We accept major credit cards and PayPal for all transactions.
Shipping: We offer free shipping options for physical books. Orders typically ship within 5-7 business days, and you’ll receive a tracking number once your order is on its way.
Returns & Refunds: We want you to be completely satisfied! You may return items within 30 days of delivery for a full refund or exchange, provided they are in their original condition.
Customer Support: For questions or assistance, contact us at solarcovepub@gmail.com, and we’ll respond promptly.
Privacy & Safety
Effective Date: September 28, 2024
Solar Cove LLC ("we," "us," or "our") operates the website knowhowbook.net (the "Site"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Site and the choices you have associated with that information.
Information We Collect
We collect several types of information for various purposes to provide and improve our services to you.
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Personal Data
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While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
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Email address
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First name and last name
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Phone number
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Address, State, Province, ZIP/Postal code
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Payment information (credit/debit card details)
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Cookies and Usage Data
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Usage Data
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We may also collect data about how the Site is accessed and used ("Usage Data").
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Wholesale Inquiries
Thank you for your interest in carrying “The Know-How of Knowing How: a how-to book for all” in your store! We are excited to partner with retailers who share our passion for promoting literature and inspiring young readers. For wholesale inquiries, please send an email to solarcovepub@gmail.com with the subject line "Wholesale Inquiry." Please include the following details:
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Your name and title
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Name of your organization or business
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Contact information (phone number and email)
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Quantity of books you are interested in ordering
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Any specific questions you may have regarding pricing, shipping, or terms
Payment Methods
Credit / Debit Cards
PAYPAL
Offline Payments